Which of the following is not an important tip to keep in mind when conducting a business conversation on the telephone?
a. take notes
b. speak clearly
c. thank the person at the end of the conversation
d. speak politely
Answer: C
Which of the following is not an important tip to keep in mind when conducting a business conversation on the telephone?
a. take notes
b. speak clearly
c. thank the person at the end of the conversation
d. speak politely
Answer: C