'Durable Doors' is known for its high quality standards, exceptional personalized customer service, and industry leadership. These are indicators of which type of legitimacy?

'Durable Doors' is known for its high quality standards, exceptional personalized customer service, and industry leadership. These are indicators of which type of legitimacy?

A. Product-based
B. Organization-based
C. People-based
D. Industry-based


Answer: A

If Amanda wants a solution that is the best thing for most people, she should explore the ethical model of

If Amanda wants a solution that is the best thing for most people, she should explore the ethical model of

A. universalism.
B. the Golden Rule.
C. utilitarianism.
D. the billboard principle.


Answer: C

Which of the following might help Amanda with her situation of inserting a lower quality panel in the garage doors to remain profitable?

Which of the following might help Amanda with her situation of inserting a lower quality panel in the garage doors to remain profitable?

A. Consistency and visibility
B. Social obligations
C. People-based legitimacy
D. Ethical decision-making


Answer: D

If Amanda has tried many ways to think the situation through and still cannot decide whether what she plans to do is ethical, she should explore the ethical model of _____ by asking herself whether she would be comfortable having her decision and name advertised for the public to see.

If Amanda has tried many ways to think the situation through and still cannot decide whether what she plans to do is ethical, she should explore the ethical model of _____ by asking herself whether she would be comfortable having her decision and name advertised for the public to see.

A. the billboard principle
B. universalism
C. utilitarianism
D. the Golden Rule


Answer: A

If she continues with her quality standard, she will lose money, but if she inserts panels of mixed lower quality wood she can remain profitable. The situation that Amanda faces can be described as a(n)

If she continues with her quality standard, she will lose money, but if she inserts panels of mixed lower quality wood she can remain profitable.
The situation that Amanda faces can be described as a(n)

A. mutuality.
B. ethical dilemma.
C. decadence.
D. discourse ethic.


Answer: B

The creation of something new or trying something for the first time refers to

The creation of something new or trying something for the first time refers to

A. personal ethics.
B. innovation.
C. universalism.
D. flexibility.


Answer: B

Often, the alternative to negotiating together can be _____ if the amounts are small, or undertaking legal action if the amounts warrant legal fees or the hassles of enforcing small claims court decisions.

Often, the alternative to negotiating together can be _____ if the amounts are small, or undertaking legal action if the amounts warrant legal fees or the hassles of enforcing small claims court decisions.

A. "holding a strike"
B. "lumping it"
C. seeking a new job
D. seeking results from higher authorities


Answer: B