'Durable Doors' is known for its high quality standards, exceptional personalized customer service, and industry leadership. These are indicators of which type of legitimacy?
A. Product-based
B. Organization-based
C. People-based
D. Industry-based
Answer: A
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ETR Chapter 2
- If Amanda wants a solution that is the best thing for most people, she should explore the ethical model of
- Which of the following might help Amanda with her situation of inserting a lower quality panel in the garage doors to remain profitable?
- If Amanda has tried many ways to think the situation through and still cannot decide whether what she plans to do is ethical, she should explore the ethical model of _____ by asking herself whether she would be comfortable having her decision and name advertised for the public to see.
- If she continues with her quality standard, she will lose money, but if she inserts panels of mixed lower quality wood she can remain profitable. The situation that Amanda faces can be described as a(n)
- The creation of something new or trying something for the first time refers to
- Often, the alternative to negotiating together can be _____ if the amounts are small, or undertaking legal action if the amounts warrant legal fees or the hassles of enforcing small claims court decisions.
- In a negotiation, _____ is the second-best outcome identified by the parties to help clarify the value of achieving a successful negotiation.
- "Would others think worse of you if they knew what you had done to resolve your ethical dilemma?" This question is fundamental to which ethical model?
- An ethical model which suggests you treat others in the manner you wish to be treated refers to
- Which of the following observations concerning the Golden Rule is NOT true?
- An ethical model that suggests that there is a code of right and wrong that everyone can see and follow refers to
- Which ethical model supports seeking the greatest good for the greatest number of people?
- Which of the following statements about caveat emptor is true?
- ____ means "let the buyer beware" is a philosophy sometimes used by businesses to put the burden for consumer protection onto the customer.
- The question in step one of ethical decision-making, "What do you owe others?" focuses on the _____ of people who make decisions.
- Which of the following is NOT a question in step one of ethical decision-making?
- The first step of ethical decision-making is
- Which of the following is a three-step process that helps people make better and more ethical decisions?
- Which of the following can occur when there are several different options for a decision one has to make and the best choice is not clear?
- _____ occurs when a person's values are in conflict, making it unclear whether a particular decision is the right thing to do.
- A system of values that people consider in determining whether actions are right or wrong is referred to as
- Green retailing is
- _____ is a certification standard from the U.S. Green Building Council for buildings that are more environmentally friendly.
- ____ is an approach to operating a firm or a line of business which identifies, creates and exploits opportunities to make a profit in a way that can minimize the depletion of natural resources, maximize the use of a recycled material, or improve the environment.