If you do business abroad, you will have to learn about the cultures of the countries in which you plan to do business because
a. different cultures...
Exporting via the World Wide Web is
Exporting via the World Wide Web is
a. not cost-effective
b. direct exporting
c. indirect exporting
d. not possible without commissioned agents
Answer:...
Increasing market share for a product or service within a given area is
Increasing market share for a product or service within a given area is
a. geographic development
b. geographic expansion
c. market development
d....
The level of ethical behavior demanded by an individual, a business, or a culture is a(n)
The level of ethical behavior demanded by an individual, a business, or a culture is a(n)
a. low standard of ethics
b. ethical issue
c. ethical guideline
d....
The legal document that gives an inventor the sole right to produce, use and sell an invention is a
The legal document that gives an inventor the sole right to produce, use and sell an invention is a
a. patent
b. trademark
c. copyright
d. license
Answer:...
To meet your environmental responsibilities, you should
To meet your environmental responsibilities, you should
a. use nonrenewable resources
b. dispose of hazardous material improperly
c. recycle as many...
Regulations that protect employees involve
Regulations that protect employees involve
a. discrimination in the workplace
b. working conditions
c. minimum wages
d. all of these
Answer:...
The Consumer Product Safety Act sets safety standards for
The Consumer Product Safety Act sets safety standards for
a. food and drugs
b. products other than food and drugs
c. licensed products
d. businesses
Answer:...
The legal right to exclusive publication, production, sale, or distribution of a literary or artistic work is a
The legal right to exclusive publication, production, sale, or distribution of a literary or artistic work is a
a. patent
b. trademark
c. copyright
d....
Activities the Federal Trade Commission monitors include all of the following except
Activities the Federal Trade Commission monitors include all of the following except
a. false or misleading advertising
b. price setting by competitors
c....
To prepare budgets, measure performance, and create financial statements, you should use
To prepare budgets, measure performance, and create financial statements, you should use
a. word processing software
b. graphics software
c. spreadsheet...
E-mail is a popular form of business communication because
E-mail is a popular form of business communication because
a. there is only a small charge for sending a message
b. messages can be read at the recipient's...
To store, sort, and analyze customer data, you should use
To store, sort, and analyze customer data, you should use
a. word processing software
b. graphics software
c. spreadsheet software
d. database software
Answer:...
Planning that involves decisions to enter a new market or offer a wider range of products is
Planning that involves decisions to enter a new market or offer a wider range of products is
a. strategic planning
b. financial planning
c. tax planning
d....
Below the break-even point,
Below the break-even point,
a. sales equal expenses
b. you neither make nor lose money
c. expenses exceed revenues
d. revenues exceed expenses
Answer:...
To improve your cash flow, you can
To improve your cash flow, you can
a. decrease accounts payable
b. increase accounts receivable
c. decrease accounts receivable
d. increase disbursements
Answer:...
The columns of a cash budget show
The columns of a cash budget show
a. estimated cash disbursements
b. estimated cash receipts
c. the difference between estimated and actual cash...
Net cash flow is positive if cash receipts are
Net cash flow is positive if cash receipts are
a. less than disbursements
b. equal to disbursements
c. greater than disbursements
d. none of these
Answer:...
To examine how sales and expenses are changing over time, you can use your
To examine how sales and expenses are changing over time, you can use your
a. bank statement
b. balance sheet
c. income statement
d. cash flow statement
Answer:...
A business keeps tax records for all of the following except
A business keeps tax records for all of the following except
a. sales tax
b. profit tax
c. income tax
d. payroll deductions
Answer:...
An inventory record in a perpetual inventory method should show all of the following except the
An inventory record in a perpetual inventory method should show all of the following except the
a. current amount of inventory
b. cost of the item
c....
Net cash flow is negative if cash receipts are
Net cash flow is negative if cash receipts are
a. less than disbursements
b. equal to disbursements
c. greater than disbursements
d. none of these
Answer:...
To be a good leader, you need to
To be a good leader, you need to
a. listen, speak, and write effectively
b. hire appropriate employees
c. delegate responsibility
d. all of these
Answer:...
The appraisal form used to evaluate employee performance should include
The appraisal form used to evaluate employee performance should include
a. a place for comments
b. areas in which the employee needs to improve
c....
All of the following are ways to motivate your employees except
All of the following are ways to motivate your employees except
a. treat everyone the same
b. praise them publicly for good work
c. give them less...
As part of their benefits, almost all employers offer
As part of their benefits, almost all employers offer
a. health benefits
b. dental insurance
c. paid sick leave
d. pension plans
Answer:...
A want ad should
A want ad should
a. be sent to employment agencies in your area
b. be placed in your store window
c. briefly describe the position you want to fill
d....
In most markets, wages and salaries are determined by
In most markets, wages and salaries are determined by
a. local laws
b. what competitors pay
c. small businesses
d. commission-based plans
Answer:...
Alternatives to hiring permanent employees include
Alternatives to hiring permanent employees include
a. freelancers
b. interns
c. temporary workers
d. all of these
Answer:...
Free promotion that is generated by media coverage is
Free promotion that is generated by media coverage is
a. networking
b. publicity
c. a press release
d. telemarketing
Answer:...
An advantage of radio advertising is that
An advantage of radio advertising is that
a. you can communicate through both sight and sound
b. it reaches large numbers of people
c. you can select...
Advertising can be very important for new businesses because it
Advertising can be very important for new businesses because it
a. helps you communicate with potential customers
b. allows you to set up a network...
By positioning its product in a certain market, a business can
By positioning its product in a certain market, a business can
a. get a desired customer response
b. satisfy a specific customer need
c. compete...
The level of a reorder point depends on
The level of a reorder point depends on
a. how long it takes to get merchandise
b. your monthly sales
c. how important it is not to be out of stock
d....
An estimate of how much you will pay for merchandise from a supplier is
An estimate of how much you will pay for merchandise from a supplier is
a. the financing terms
b. a seasonal discount
c. a quote
d. an invoice
Answer:...
You should mark all of the following on your trade area map except
You should mark all of the following on your trade area map except
a. all your competitors
b. all locations that might be appropriate for your business
c....
All of the following are disadvantages of locating a business in a downtown area except
All of the following are disadvantages of locating a business in a downtown area except
a. lack of parking spaces
b. there are not many customers...
On your trade area map, you should mark the locations of
On your trade area map, you should mark the locations of
a. all businesses that do not compete with you but that may attract the same kind of customer
b....
All businesses face the risk of
All businesses face the risk of
a. robbery
b. employee theft
c. credit card fraud
d. shoplifting
Answer:...
To prepare a pro forma cash flow statement, you must forecast your
To prepare a pro forma cash flow statement, you must forecast your
a. losses
b. liabilities and assets
c. revenues and operating expenses
d. equity...
Your insurance agent should
Your insurance agent should
a. work for a single insurance company
b. be someone you trust
c. work for many different insurance companies
d. not...
Installing mounted video cameras can help to
Installing mounted video cameras can help to
a. prevent robberies
b. prevent or reduce shoplifting
c. prevent employee theft
d. all of these
Answer:...
The reason a bank may turn down your loan application is
The reason a bank may turn down your loan application is
a. you have not owned a business before
b. a start-up business is less likely to default...
To keep customers, you will need to
To keep customers, you will need to
a. identify your target market
b. respond to their concerns
c. lease space in a mall
d. segment your target market
Answer:...
Primary data are collected
Primary data are collected
a. to set up focus groups
b. because they are less expensive than secondary data
c. to help identify the target market
d....
Data that describe a group of people in terms of their age, marital status, family size, ethnicity, gender, profession, education, and income are
Data that describe a group of people in terms of their age, marital status, family size, ethnicity, gender, profession, education, and income are
a....
Focus groups
Focus groups
a. allow for in-depth discussion about a topic
b. are never used to collect primary data
c. should include your competitors
d. can help...
Information collected for the very first time to fit a specific purpose is
Information collected for the very first time to fit a specific purpose is
a. psychographics
b. primary data
c. secondary data
d. market data
Answer:...
A business that makes only a small amount of money selling the same or similar products or services as another business is
A business that makes only a small amount of money selling the same or similar products or services as another business is
a. indirect competition
b....
The executive summary
The executive summary
a. should be convincing and persuasive
b. is the first introductory element
c. is less important than the statement of purpose
d....
The appendix includes supporting evidence such as
The appendix includes supporting evidence such as
a. current financial statements
b. newspaper articles
c. letters of recommendation
d. loan requirements
Answer:...
In researching all the parts of your business, you can
In researching all the parts of your business, you can
a. learn a great deal about running a business
b. find specific ideas for starting up your...
Identification of risks and your plan to deal with them should be in the
Identification of risks and your plan to deal with them should be in the
a. marketing section
b. goals and objectives section
c. financial section
d....
Short-term goals for a business might include
Short-term goals for a business might include
a. hire five employees
b. lease or buy a facility
c. purchase equipment and supplies
d. all of these
Answer:...
Demand for your product or service is an important consideration when
Demand for your product or service is an important consideration when
a. buying a franchise
b. starting your own business
c. buying an existing...
A disadvantage of a partnership is that partners share
A disadvantage of a partnership is that partners share
a. decision-making
b. losses
c. management responsibilities
d. profits
Answer:...
Marginal benefit measures the advantages of
Marginal benefit measures the advantages of
a. changing a fixed cost to a variable cost
b. increased opportunity costs
c. producing one additional...
In a market economy,
In a market economy,
a. individuals are usually able to obtain exactly what they want
b. there is very little choice in what is available
c. production...
Public goods include all of the following except
Public goods include all of the following except
a. schools
b. dams
c. day-care centers
d. armed forces
Answer:...
Government influences production in a market economy by
Government influences production in a market economy by
a. determining what goods and services are to be produced
b. providing subsidies to producers...
An entrepreneur uses the concept of marginal cost to
An entrepreneur uses the concept of marginal cost to
a. change a variable cost to a fixed cost
b. determine opportunity costs
c. reduce scarcity
d....
The fixed costs of a business
The fixed costs of a business
a. are different each month
b. include interest on business loans
c. include the cost of production materials
d. are...
In a command economy,
In a command economy,
a. individuals are usually able to obtain exactly what they want
b. there is very little choice in what is available
c. production...
An item that had an original price of $84.95 is on sale at 25% off. What is the sale price?
An item that had an original price of $84.95 is on sale at 25% off. What is the sale price?
a. $21.24
b. $62.70
c. $63.71
d. none of these
Answer:...
The unit cost of an item is $63.50, the customer purchased three of these items, and the sales tax rate is 6.5%. The total amount due is
The unit cost of an item is $63.50, the customer purchased three of these items, and the sales tax rate is 6.5%. The total amount due is
a. $201.93
b....
Which of the following is not an important tip to keep in mind when conducting a business conversation on the telephone?
Which of the following is not an important tip to keep in mind when conducting a business conversation on the telephone?
a. take notes
b. speak clearly
c....
Which of the following loans has the lowest yearly interest?
Which of the following loans has the lowest yearly interest?
a. $30,000 loan at a rate of 7.25%
b. $25,000 loan at a rate of 8.5%
c. $40,000 loan...
An item that had an original price of $45.49 is on sale at 30% off. What is the sale price?
An item that had an original price of $45.49 is on sale at 30% off. What is the sale price?
a. $31.24
b. $31.84
c. $13.65
d. none of these
Answer:...
Which of the following is not an important tip to keep in mind when conducting a face-to-face business meeting?
Which of the following is not an important tip to keep in mind when conducting a face-to-face business meeting?
a. take notes
b. speak clearly
c....
Business letters are written to
Business letters are written to
a. make pricing decisions
b. congratulate employees
c. negotiate purchases
d. develop sales projections
Answer:...
Information about business opportunities is available from
Information about business opportunities is available from
a. the Yellow Pages of your telephone directory
b. the library
c. a thesaurus
d. all of...
Entrepreneurs in the field of transportation were
Entrepreneurs in the field of transportation were
a. Olive Beech and Lydia Bradley
b. Rose Knox and Cyrus McCormick
c. Henry Ford and Cyrus McCormick
d....
Setting specific financial goals before starting a business
Setting specific financial goals before starting a business
a. helps you compare different business opportunities
b. is not necessary for most entrepreneurs
c....
Which of the following is a retailing business?
Which of the following is a retailing business?
a. jewelry store
b. paper mill
c. appliance repair shop
d. orange grower
Answer:...
Entrepreneurs who were leaders in the food industry were
Entrepreneurs who were leaders in the food industry were
a. Olive Beech and Henry Ford
b. Rose Knox and Olive Beech
c. Rose Knox and Clarence Birdseye
d....
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