Once Josephine has a good number on potential customers, the next thing she should be concerned about to do her sales forecast:
a. Finding out their preferences for the services they want
b. Seeing how the potential number of customers fits Josephine's capacity and what she needs to make a profit
c. Figuring out what the competition will do once she opens
d. Get a loan from her bank
Answer: b. Seeing how the potential number of customers fits Josephine's capacity and what she needs to make a profit