When faced with a crisis, what is the first step that a small business owner should follow?

When faced with a crisis, what is the first step that a small business owner should follow?

When faced with a crisis, what is the first step that a small business owner should follow?



A. Get to the scene as soon as possible
B. Communicate facts you know
C. Appoint one person as the spokesperson
D. Admit you are in trouble


Answer: D


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